What does Onyx Sourcing Group do?
We help businesses source branded merchandise directly from manufacturers. We manage supplier communication, pricing, order details, and delivery coordination so clients work through one clear point of contact.
Frequently asked questions
Clear answers before you request a quote.
Here’s how Onyx Sourcing Group works, what we source, and what to expect when placing an order.
Are you a promotional products broker?
No. We operate as a procurement partner and reseller. Clients buy from Onyx Sourcing Group, not directly from our suppliers. We manage the transaction, communication, and fulfillment process.
What types of products can you source?
Common requests include branded apparel, hats, bags, backpacks, drinkware, pens, notebooks, folders, sticky notes, promotional giveaways, table covers, banners, and event materials.
Do you keep products in stock?
No. We source based on your specific request, quantity, branding needs, and timeline.
Will I deal directly with the manufacturer?
No. You work with Onyx Sourcing Group. We handle manufacturer communication, pricing, order coordination, and issue resolution behind the scenes.
How does pricing work?
You receive one bundled quote from Onyx Sourcing Group. We do not provide supplier cost breakdowns or disclose manufacturer pricing.
Do you require payment up front?
Yes. Payment is collected before we place the order with the supplier.
Can you help with logos and artwork?
Yes. You can send your logo or artwork files with your request. If the supplier requires a specific file type or proof approval, we will coordinate those steps with you.
How long does an order take?
Timing depends on the product, quantity, customization, supplier capacity, and shipping method. Include your deadline or in-hands date in your request.
Can you save us money?
Often, yes, especially when the order has enough volume to justify sourcing directly from manufacturers. If we do not believe we can provide a strong option, we keep the conversation straightforward.
What information should I include in a quote request?
Include the item needed, estimated quantity, logo or branding details, preferred colors, deadline, delivery location, and any quality or budget requirements.
Who do I contact to start?
Email Sales@OnyxSourcingGroup.com, call 720.515.4547, or submit the quote request form on the homepage.
Ready to request pricing?
Send the details and we’ll review the best sourcing path.
Use the form or reach out directly. We’ll look at the item, quantity, timeline, branding needs, and delivery requirements.